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45 Professional Development Books to Level Up Your Career and Your Life

Success

Superconnector: Stop Networking and Start Building Relationships That Matter By Scott Gerber and Ryan Paugh You might not want to hear that the approach to networking you’ve been accustomed to is in need of an overhaul, but Gerber and Paugh show you why it doesn’t work and how to look for a different type of connection: the superconnector.

UPS 218
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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies?

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Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to Edmunds.com, a popular automotive network newsletter where you can also buy and sell new and used cars, Ford increased 35% this past month. Keep up your good work and remain true to your products and customers!

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Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.