Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

Small Business CEO

JULY 6, 2011

One company outsourced its IT, negotiating excellent rates. Horrendous customer service created productivity issues. How does equipment get purchased? Did you sign up for outsourcing figuring you could forget about IT? Ignore the management of IT at your own risk. Do they focus on project prioritization and execution?

Purchasing 40

Purchasing PDF Negotiating Equipment 40

Success

AUGUST 3, 2021

That’s why many business leaders are turning to the Enneagram, a personality tool with ancient roots, to learn more about their employees and how to best equip them for success. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.

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Environment Gossip Negotiating Salary 306