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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. It’s two pieces of paper and a staple,” said Anne Tomsic, who previously served as vice president of communication for pet insurer Trupanion. “In Case Studies.

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Interview Questions and Answers for PAs, EAs and Admins Part 6

Practically Perfect PA

I knew that I could help him so in the first few months of working together I started to print out his email attachments and anything that he might need for an upcoming meeting. Can you give me an example of great customer service? He was very self reliant so he didn’t want me to touch his unique filing system.

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. Within seven days they had commitments from 103.

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5 Ways to Make Your Office More Inviting

Musings of a High-Level Executive Assistant

On the outer edges of my desk, I place extra pens, pencils, highlighters, ruler, scissors, tape, tissue, stapler, Post-it notes, staple remover, lotion, hand sanitizer, and an extra phone if possible. Having the extra set of supplies for them makes it so much easier for them to do any final stapling or leaving notes for my executive.

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