Customer Service Email Holidays Phones 
Success
MARCH 13, 2022
Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.
Success
SEPTEMBER 1, 2023
While statistically the start of the new year brings with it the hottest months to get hired, September is looking like a potential second choice, with employers heading into the holiday season, potentially needing more help and coming off the summer lull. What is the September Surge? Tramelle D.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
APRIL 11, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. So what are the most important issues when dealing with flowers and customers?
Service Untitled
APRIL 10, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. So what are the most important issues when dealing with flowers and customers?
Service Untitled
MARCH 14, 2011
As the popularity of online shopping continues to grow by giant leaps, so does the need for online customer service. When I go to the mall, service representatives use hand gestures and facial expressions to convey a message to me. Is self-service better than live customer service? photo credit: katerha.
Service Untitled
NOVEMBER 19, 2010
The holiday campaigns have begun; sales all over television, billboards, and online social media. I want the contact information of a shopping site to be in plain view, and I look for their phone numbers and email contacts. So as a seasoned shopper, I look to the companies I trust. photo credit: SoWa Sundays.
Service Untitled
NOVEMBER 24, 2010
On Monday, Consumer Reports published its first Naughty and Nice Holiday List. Also Orvis offers live chats, email questions, and a guaranteed response time of two hours or less. Verizon Wireless for doubling to $350 the early termination fee if a customer cancels their smartphone subscription after the 30-day grace period.
Expert insights. Personalized for you.
278 
Let's personalize your content