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Better banking customer service please

Service Untitled

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. M]y life is better off, thanks to the 4-day work week,” one employee wrote. “I

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Self Defense for Admins

The Office Professionals Place

You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.

IAAP 100
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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Be ruthless with your filing. If you have additional tips, please share them in the comments section.

2007 100
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Good Business: A Reputation of Integrity

The Small Business Blog

Re-evaluate all print materials including small business advertising, brochures and other business documents making sure they are clear, precise and professional; most important make sure they do not misrepresent or misinterpret. Do what you can to reclaim any lost business by honoring all commitments and obligations.

2007 100
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Top 5 Tips for Writing a Staff Handbook

The Small Business Blog

Make sure you include a disclaimer stating that the handbook is not a legal document. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

2007 100
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Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Lloyd Burrell Rebecca Said on August 5th, 2010 at 12:22 am These are all great tips especially #4 – it’s important to document everything! I’m not sure though how detailed such a record should be in order to be effective and keep the employees relaxed at the same time. Digg Furl Netscape Yahoo!

2007 100