article thumbnail

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

article thumbnail

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Be sure to include this form on a separate page so that your client can fax back their credit card details to you.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Self Defense for Admins

The Office Professionals Place

You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.

IAAP 100
article thumbnail

Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Other services that a virtual office could provide are a receptionist to handle and direct all your calls, as well as having the business mail, faxes and courier documents handled for you. These services and the decrease in your rent costs will affect the success and efficiency of a newly started business.

2010 100
article thumbnail

Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

She would like to get a copy of my signature – not passport, or anything – so I’ll write her a fax, so she can deal with TNT, and she is shipping me a new copy of the OS Server out. I hold a US green card and it is actually illegal to copy that document. Plain facts, plain english – that is the way it is!

2007 100