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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Good service valued over good food? Only one in five people valued good service over the quality of food.

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Why Blindly Following the Rules Is a Mistake

Eat Your Career

The other night, my parents and I hit a local restaurant for happy hour. We ordered a round of drinks at discounted prices and were hoping to get a final round in before the cutoff time (happy hour ended at 6:30). In this instance, it was at the expense of exceptional customer service. But it set off alarm bells for me.

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The golden rules of customer loyalty

Service Untitled

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Can personal customer service survive in a digital world?

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. You might have to discount on price or do something. This seems to be one of the criteria that as an individual, everybody’s marking it on.

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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

Service Untitled

Amazon has promised access to their digital library also, but I haven’t read where my customer service is going to increase with the higher dues, but I’m still going to renew my subscription. And so all of that brings some ideas to promote customer loyalty in smaller businesses.

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Tipping: Reward or Punishment?

Service Untitled

Since I have never been there, does that mean a diner leaves a tip after all is said and done, or do restaurants in Australia just pay the service staff higher wages thus eliminating the need for tipping? Supposedly Australian service and hospitality industries pay sufficient wages so that tipping has not become part of their culture.

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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My blog focuses on London restaurants, which means in some cases you really are travelling back in time because restaurants come and go so regularly.

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