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The golden rules of customer loyalty

Service Untitled

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Can personal customer service survive in a digital world?

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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. I have it hung on my wall. I look at it every day.

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

The last time I went to a restaurant, I checked online for a menu before calling to make reservations. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

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