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The golden rules of customer loyalty

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To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.

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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

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Amazon has promised access to their digital library also, but I haven’t read where my customer service is going to increase with the higher dues, but I’m still going to renew my subscription. And so all of that brings some ideas to promote customer loyalty in smaller businesses. In the Jacksonville, Fla.

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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My blog focuses on London restaurants, which means in some cases you really are travelling back in time because restaurants come and go so regularly.

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