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5 Habits to Help You Handle Rejection Gracefully

Success

In Black’s Law Dictionary, 3rd edition (published prior to 1969), the definition of commercial impossibility is “a trip to the moon.”. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Listen fully before you respond.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The customer service representative standing at the kiosk in the lobby of the bank had been speaking to a customer about a “Power of Attorney&# and its relevance to her aged parent.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Process – A series of interrelated steps or activities designed to achieve a specific outcome.

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CRM and The Ecosystem – External Collaboration System Coexistence

Small Business CEO

A CRM system is an expensive investment. Add to it the additional expense of training and deployment of the system through the organization. To learn more, please download our eBook “A Definitive Guide to External Social Collaboration and Indirect Channel Marketing” completely free from Relayware.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

Myth #3: Flexible workspaces are too expensive for small businesses. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. So hence why the takeup there but businesses definitely wanting to see it happening.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

Colleen’s award criteria highlight success in areas including high proficiency, reflecting the core values of the organization, commitment to the organization’s cause or purpose, providing legendary customer service, internally and externally, and having a heart for employee advocacy. It definitely got me through the pandemic!

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How Going Off-site Can Improve Meetings and Training Sessions

A Great Day's Work

When employees learn new skills to improve customer service or learn to use a different computing software, the benefit to their boss is obvious; it is harder for them to see training as something that benefits more than just their employer’s bottom line.