Small Business Labs

JULY 21, 2010

To add to the usefulness of mobile devices the recent release of the device that allows you to swipe credit cards will really take small businesses to the next level. This is the reason people need to take mobile marketing seriously and invest in a training course. The wave of mobile devices is definitely here.

Business Cards 100

Business Cards 2010 Retirement Credit Card 100

Practically Perfect PA

MAY 11, 2016

A few weeks ago I asked you to send in your best travel tips – and well loads of you did! Here are your business travel tips… Travel Apps . Sign yourself and your boss up for “Tripit Pro” travel App. Automated trip sharing ability – great for group/team travel. Thank you, thank you!

Travel 100

Travel Credit Card Calendars Phones 100

On The Job

AUGUST 21, 2007

In fact, when my kids have homework that starts off with something like “If a train leaves the station and is traveling at 80 m.p.h…” I sort of hear this buzzing sound in my ears and my vision starts to blur around the edges. I’m the first to admit I have never been a math whiz.

Mentoring 100

Mentoring Credit Card Agencies Keyboards 100

Service Untitled

SEPTEMBER 3, 2010

Answer: Relationship Care is what we call our servicing ethos and very simply put, it is really about making sure we take advantage of whatever our interaction is with that customer to create incremental value to them during the time American Express is on the phone with them. Question: How do you train for Relationship Care?

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Office Dynamics

JUNE 3, 2013

Travel Planning for Executive & Administrative Assistants. But I really didn’t understand the intricacies of travel until I became an executive and traveled often. For 22 years, I have been traveling; mostly within the United States. For 22 years, I have been traveling; mostly within the United States.

Travel 100

Travel Attire Restaurants Medical 100

Stephanie LH Calahan

DECEMBER 27, 2010

Be prepared for the Worst - Carry An Extra Key    Keep an extra car key in your wallet, in a compartment intended for pictures or credit cards. The short term training investment will pay off in the long term. If you lock your keys in the car, there is a much better chance you will not be left out in the cold. 

UPS 100

UPS AT&T Credit Card Networking 100

Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Now's a great time to set a foundation and train your executive (if they are willing and learn to trust you) so a precedent can be set. Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office.

Holidays 40

Holidays Calendars Credit Card Restaurants 40

Stephanie LH Calahan

DECEMBER 10, 2010

Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. Thanks to Peter Coombs of FRONTLINE Training & Consulting 8. " In some cases, it's 'Get the phone number." a 6x9(ish) spiral notebook. Write everything in the notebook.

AT&T 100

AT&T Calendars Social Media Stress 100