BMT Office Administration
NOVEMBER 21, 2022
Agreements related to the use of a company car or business credit card. Records relating to promotion, demotion, transfer, or layoff. Exit interview. Annual performance reviews and similar formal performance evaluations. PIPs (Performance Improvement Plans). Letters of recognition and awards. Termination documentation.
BMT Office Administration
JULY 3, 2023
These types of files include: Cover letters Resumes Employment applications References Interview notes Remember not to include any pre-hire documents that must be kept confidential, such as an employee’s I-9 form. Also, you’re legally obligated to retain these records for at least one year by the EEOC.
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Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Service Untitled
JULY 7, 2010
Finally, the technology of American Express that can tap into the a database of customer information showing their past buying activity can prompt a representative to aim future promotions, and services pertaining to a specific card member rather than a general pitch for new products.
Service Untitled
JUNE 25, 2012
Customer service has always been a top priority for American Express as compared to the endless prompts and procedures of other credit card companies. It’s interesting to note that more credit card companies have recently been reaching out to the public stating that real people are now readily available when a customer calls.
On The Job
AUGUST 21, 2007
Then, of course, there are the other numbers that stalk me in my private life – my car’s gas mileage; my exercise time; my weight; and whether I have enough credit card points to earn a dinner at Applebee’s. Unfortunately, I don’t think I’m exaggerating the fact that numbers can often cause problems in our lives, especially at work.
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