article thumbnail

Should You Encourage Your Team to Pursue Side Hustles?

Success

That middle manager has to learn a whole new set of skills to: Successfully market their company Make the products Sell the products to customers Adjust to customer feedback Handle customer service needs. In some cases, you may also be able to save on wage costs by permitting or encouraging side hustles.

Salary 264
article thumbnail

Underwriting employees’ educational expenses tax-free

BMT Office Administration

For example, you couldn’t pick up an entry-level customer service employee’s undergraduate expenses tax-free because, in all likelihood, they’ll qualify for a new trade or business after graduation. Refresher courses, seminars, continuing education courses. A $9,500 gross-up will cost the company $13,503.91.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Qualities Of A Great Assistant

Office Dynamics

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Customer-service focused. What qualities do assistants think you need to be a great assistant? Ability to prioritize. Accountable.

article thumbnail

44 Ways to Kick-Start Your New Year

Success

I want to evaluate my cost-of-living expenses and see where I can cut back. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. How can I make those things I liked most about last year happen more frequently? Alan Dwelle , former SUCCESS production manager.

Mentoring 345
article thumbnail

Proofread with Perfection - A Webinar

Office Dynamics

Poor proofreading can cost you your job. One very outdated proofing tip you’ll hear about at practically every writing seminar. We’ll email it to you as a PDF download at no cost whatsoever — IF you’re one of the first 50 registrants. “I have been correcting the proofs of my poems. In the afternoon I put it back again.”.

article thumbnail

Can you really rate customer value?

Service Untitled

I know the phrase “customer value&# is tossed around training sessions and customer service seminars, but I often wonder how objective organizations really are in their evaluations. How is customer value therefore determined? photo credit: seantoyer. .&#. photo credit: seantoyer.

article thumbnail

Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Attempt to form a training co-op with other local companies to cut costs. Build your own network!

Budget 100