The Small Business Blog

MAY 4, 2017

We’ve provided several key ways to build customer loyalty and help make your key customers into regulars. Making customers feel special. A first important way to build loyalty with your customers is to make them feel special. Small businesses also usually go hand in hand with local business and local customers.

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Service Untitled

MAY 11, 2011

That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. What do they think about your business?

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Service Untitled

MAY 10, 2011

That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. What do they think about your business?

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Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it. ’s new book Peaks and Valleys. I’d recommend giving it a read.

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Eco-Office Gals

JANUARY 14, 2013

However, just like with those who bring in their own cups, if you do purchase a reusable Starbucks one, the customer service team will still rinse it out with boiling water before each use (for those who are as interested in cleanliness as you are the environment). Related posts: Green Gift Giving: Great Eco-Office Gift Ideas.

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Purchasing Gifts Customer Service AT&T 100

Service Untitled

DECEMBER 17, 2013

It’s well recognized amongst all business owners that it cost more money to find new customers than to keep the customers we already have while trying to attract more clients to climb aboard our growing organizations. To add to the best product or service we can supply, can we then deliver more?

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Service Untitled

DECEMBER 28, 2010

Christmas is the time for good will toward shoppers, and with that in mind, Target, Wal-Mart, and Best Buy have dropped their re-stocking fees to boost customer service. Other stores, in an effort to boost customer loyalty offer generous return policies. Is it just the cost of doing business?

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Service Untitled

AUGUST 1, 2011

As kids we used to happily create personal gifts for our family and friends. And if those same golfers in Palm Beach can avail themselves to custom golf shoes or other individualized golf course necessities, the more communication and individualization – the more likelihood of customers returning to the same stores.

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Admin Awards

FEBRUARY 2, 2023

Long before having a “strategic partner” in your admin was a thing, Herb knew what he had in Colleen as early as the ’70s, and leveraged her gifts for management, strategy, leadership, and interpersonal savvy to significantly impact Southwest, help it grow, and build its legendary “people” culture.

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Interviewing Administrative Professionals Medical 2012 52

Service Untitled

APRIL 28, 2009

Service Untitled The blog about customer service and the customer service experience. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). And not so well?)

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Credit Card Customer Service Gifts Etiquette 40

The Small Business Blog

DECEMBER 14, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Small Business Bootstrapping How to start your own small business with no or little money.

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Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. Small businesses should not get scared that implementing a customer loyalty program could be too expensive. So how do you go about having one?

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Service Untitled

DECEMBER 13, 2010

Apparently tickets had been passed out at midnight, and because George was not there at the time, the same television would now cost him $80 more. Black Friday is supposed to be about phenomenal deals, breathtaking bargains, and an overwhelming selection of superb holiday gifts. ’&#. photo credit: Chamber of Fea.

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The Small Business Blog

FEBRUARY 12, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? But my stand is still on having a fix price…Its about cost predictability for your clients!

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The Small Business Blog

NOVEMBER 1, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? i got a used truck for $5000 which a relative bought for me as a gift so no payback there either.

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Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Making infinite copies of your product without additional costs. Don’t let this oversight cost you like it did me. Why not grab a piece of that pie? Sell a product around the $100 mark.

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Social Media Email Google Interviewing 247

Service Untitled

MARCH 17, 2011

Sometimes being excellent might even cost more money, but think of the benefits when that particular customer recommends two, three, or fourteen new clients your way because of your integrity and that extra mile you ran to ensure your client you are here to serve them. photo credit: dmott9.

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Success

DECEMBER 21, 2022

I want to evaluate my cost-of-living expenses and see where I can cut back. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Alan Dwelle , former SUCCESS production manager. Too short, indeed.

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Success

DECEMBER 14, 2022

Low on traditional options, Leeuw discovered Neuroworx , a low-cost therapy center in Utah founded by a former quadriplegic, that allowed him to recuperate at his own pace for a tiny fraction of what traditional care would have cost. I feel like I’m doing something more than just Christmas gifts,” said Rydzy. ROBYN PASSANTE.

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Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

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Office Dynamics

DECEMBER 7, 2011

Poor proofreading can cost you your job. P.S. Free Bonus Gift. We’ll email it to you as a PDF download at no cost whatsoever — IF you’re one of the first 50 registrants. “I have been correcting the proofs of my poems. In the morning, after hard work, I took a comma out of one sentence. In the afternoon I put it back again.”.

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Administrative Professionals PDF Skills Training 100

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

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The Small Business Blog

NOVEMBER 13, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? serviced apartment is a type of furnished, self-contained apartment designed for short-term stays.

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Men With Pens

FEBRUARY 21, 2010

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. I have it hung on my wall. I look at it every day. Leave a Comment!

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Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. Like I told someone last week: “If you don’t know the first thing about automobiles, a tuneup might cost you $2500.&# But why would they doubt you? Nothing good would have come from it.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. I market my services in a much more professional and efficient manner. Looks like you’re gifted, too.

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