Remove Cost Remove Customer Service Remove Gifts Remove Purchasing
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Building customer loyalty for small businesses

The Small Business Blog

This can come down to the customer service you provide, from the moment they get in touch or walk through your shop door. Small businesses also usually go hand in hand with local business and local customers. It’s also worth setting up a way to reward your customers. Getting your customers involved.

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Counting down holiday shopping days: Great customer service needed

Service Untitled

Of course that includes gifts, decorations, and greeting cards which we all like to share as the joys of the season take over our common sense. What we don’t like however, are problems with the merchandise or services we purchase. For many shoppers, the local mall is the venue of choice for holiday gifts.

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Customer service actions to guarantee repeat business

Service Untitled

That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. What do they think about your business?

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Customer service actions to guarantee repeat business

Service Untitled

That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. What do they think about your business?

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Starbucks Introduces a Reusable Cup

Eco-Office Gals

However, just like with those who bring in their own cups, if you do purchase a reusable Starbucks one, the customer service team will still rinse it out with boiling water before each use (for those who are as interested in cleanliness as you are the environment). Related posts: Green Gift Giving: Great Eco-Office Gift Ideas.

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What do re-stocking fees say about a retailer?

Service Untitled

Christmas is the time for good will toward shoppers, and with that in mind, Target, Wal-Mart, and Best Buy have dropped their re-stocking fees to boost customer service. Other stores, in an effort to boost customer loyalty offer generous return policies. Is it just the cost of doing business?

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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. All it took was my phone number and email address, and I would earn money back on all of my purchases. Customer loyalty programs are showing up everywhere. Why does Petco do it? So how do you go about having one?