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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

That middle manager has to learn a whole new set of skills to: Successfully market their company Make the products Sell the products to customers Adjust to customer feedback Handle customer service needs. In some ways, side hustles can work as training crucibles you don’t have to pay for. Saved Wages .

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. Now, you bake twice as many treats.

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Is customer service more about loyalty or preventing frustration?

Service Untitled

Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense? ” The less an organization does, the less the cost. Depending on the position an organization chooses is most dependent on the product or the service offered.

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Why you should use a trusted ground transportation company for your Executive’s travel

Practically Perfect PA

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

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Don’t hold back AT&T customer service agent

Service Untitled

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien.

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Why you should use a trusted ground transportation company for your Executive’s travel

Practically Perfect PA

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

Travel 100