article thumbnail

Book Review: Delivering Happiness By Tony Hsieh

Productivity Bits

Copyright © 2011 Marlon Ribunal. This has been Zappos’ business model: Build a business driven by customer service based on happiness. Happiness is their total business philosophy that thrives within their office walls and extends into how they interact with their customers and co-workers. Follow me on t witte r.

2011 100
article thumbnail

Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Motorola CLIQ Review - Part 1

The Marq

TheMarq A Human Perspective on Business and Life Motorola CLIQ Review - Part 1 Technology Review Last week I bought the Motorola CLIQ. Admittedly, I’ve not spent enough time with the device to give it a meaningful review. Next week, I’ll begin my review of the various features, feel, and experience of the CLIQ.

article thumbnail

Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Book Review: Duct Tape Marketing by John Jantsch by Stefan Töpfer on Nov 02, 2007 You know when you read something and you think “ I knew that! &# or “ Why didn’t I think of that before? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100
article thumbnail

Delivering Happiness Book Review

The Marq

TheMarq A Human Perspective on Business and Life Delivering Happiness Book Review Book Recommendations Tony Hsieh’s new book, Delivering Happiness , was released today. I was exposed to this book a couple of months back when I signed up to receive a free pre-release copy in exchange for writing an honest, unbiased review on this blog.

article thumbnail

Top 5 Tips for Writing a Staff Handbook

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Review the handbook at regular intervals to examine whether it needs updating. Ask me your small business questions, I will answer them ASAP. Benefits of Online Software for Small Business. Concentrate on your business, not your office. Digg Furl Netscape Yahoo!

2007 100
article thumbnail

Top 5 Basic Advertising Tips

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Frank Said on March 21st, 2010 at 9:58 pm Another tip is to align your advertising activity with your public relations activity and if you can, negotiate a review of your product or editorial alongside your advertise campaign. Digg Furl Netscape Yahoo!

2007 100