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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

Job-seekers acquire these through education, training and experience. Careers in graphic design or content writing likewise require an emphasis on related hard skills. For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed.

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Majority of people feel confident in their ability to adapt to era of AI

Workplace Insight

Workers believe hospitality and food services employees will be the second-most resilient to AI replacements (45 percent), followed by healthcare workers (44 percent). Workers say on-the-job training is the most useful way of preparing for changes in their role over the next five years (45 percent).

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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

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Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

LEADERASSISTANT.COM

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Learn how to plug in new content at the technical level even if you have a committed staff member. Staff members leave, and cross-training is critical. And automation tools such as Hootsuite assist in scalability by allowing you to post content across multiple platforms at once. Similarly, create standardized style guides.

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Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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