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How I Lost $3 Million in 24 Hours and Bounced Back

Success

And then the phone rang. As the words “We have a problem…” came through the phone, the blood drained from my face and a sharp pain pierced my stomach. I lost my confidence. I was caught in the middle of a scandal, between one supplier and thousands of people I made promises to. It was my partner. I lost my business.

2001 246
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 278
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Picking up skills along the EA career path

Practically Perfect PA

Speaking with confidence on the phone and forwarding calls. Arranging catering and dealing with external suppliers. Gaining confidence when addressing board level Directors. Receptionist: Meeting and greeting important clients . Looking happy and cheerful at all times (even if you are not). Learning to multi-task.

Skills 100
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Inside the Edinburgh PA Network

Practically Perfect PA

Meeting other assistants who work near by, who share the same suppliers, hotels, restaurants etc. Sherien : The advice I would give my younger self would be to have more confidence and self-belief. Sherien : I am sure I am with the millions when I say I can’t live without my phone. It is brilliant! About the network….

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SMART objectives

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100
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SMART objectives

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100
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SMART objectives for assistants

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100