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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. You need real connections to develop lasting relationships with your customers. These steps can help you deliver superb customer service.

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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

LEADERASSISTANT.COM

. – Dolly Parton CONNECT WITH ELLEN Ellen on LinkedIn ABOUT ELLEN Ellen Richards, Founder of The Lightbrary, is on a mission to empower Executive Assistants to dream bigger, explore possibilities with curiosity, and confidently create action plans to achieve their goals.

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Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Customer service goes to court?

Service Untitled

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph. What do you think?