Make or Break Moments

MAY 6, 2010

Each group presented and then participants were asked to add their name and email to the group they would like to help make happen. So often we are focused on our own little world – keeping our customer’s happy, beating the competition; we miss the opportunity that collaboration could have to make our offerings even richer.

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Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! Interviews are tricky because no one will admit or see themselves as NOT a team player or admit to being difficult. By testing skills (see below link) and really good interview technique.

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Interviewing Resume Skills Promotion 40

Musings of a High-Level Executive Assistant

JUNE 5, 2019

2) Later that day we also had a conference call scheduled with another vendor who wanted to earn our business. No word about being late or needing to reschedule, until we received an email 24 hours later. I now have to prepare for this interview which will take at least 3-5 hours. We text the vendor to reschedule and leave.

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Phones Interviewing Travel Email 40

Service Untitled

OCTOBER 11, 2011

Zappos is a company we’ve talked about a lot on Service Untitled (including an interview with the founder and CEO Tony Hsieh ), so earlier this week when I was in Las Vegas for the first time, I made sure I got a tour of the Zappos.com Headquarters in nearby Henderson, Nevada. The tour was really interesting.

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Cubicle Customer Service Holidays AT&T 40

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Now you have a general idea of what you want to sell, so it’s time to get to know your ideal customer and what they want. Set up interviews. Talk to potential customers.

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Social Media Email Google Interviewing 288

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I am copied on highly confidential information and I read emails that seem to be written in a new language – sales speak. Thank you so much for your email!

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Attire Etiquette Clothes Time Zones 40

Success

FEBRUARY 15, 2022

His Get Attitude podcast won a Communicator Award for Diversity & Inclusion for his 8:46 Interviews Stories of Black America. As a keynote speaker, she has shared the stage with many influencers, including a recent interview with Venus Williams. Dr. Erin Oksol. International speaker, mentor, psychologist, best-selling author.

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Mentoring International 2021 Social Media 312

Men With Pens

MAY 9, 2010

Sometimes we’d forget to ask a question and have to send a new email to confirm a detail – that wastes time. I’ve always just conducted mini-interviews to gather information I needed. Sometimes a recorded interview can be even more powerful as well. The interview allows me to probe deeper and clarify details on the spot.

2010 40

2010 AT&T Interviewing Email 40