Allwork
FEBRUARY 13, 2024
In an era where rush-hour commutes are becoming relics and kitchen counters transform into cubicles, the traditional workspace is undergoing an extraordinary metamorphosis. That’s the number of Americans who reported having the opportunity to work from home at least one day a week,” according to McKinsey & Company. 58 percent.
Professional Assistant Blog
JULY 17, 2009
Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty? Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner.
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Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.
Service Untitled
OCTOBER 17, 2011
At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. Still imagine all the damage this entire bad customer service experience has had on the business.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Now picture how many people would have a negative image of your company?
Service Untitled
OCTOBER 11, 2011
Zappos is a company we’ve talked about a lot on Service Untitled (including an interview with the founder and CEO Tony Hsieh ), so earlier this week when I was in Las Vegas for the first time, I made sure I got a tour of the Zappos.com Headquarters in nearby Henderson, Nevada. Employees move cubicle locations every six months.
Success
SEPTEMBER 6, 2021
Compared to the setup of my previous business , a solar lighting company in Africa, I figured this e-commerce thing would be a cakewalk. If you fail to get this right, as I did with my online men’s store, then your customers won’t care about your offerings, and you’ll have to go back to your old cubicle job. Or a service?
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