article thumbnail

Trust Me on This: Building a Business Clients Love

Tips From T. Marie

According to a PwC survey, 87% of consumers stated that trust is a deciding factor in their purchasing decisions. Offer Testimonials and Case Studies: Even if you don’t have clients of your own yet, share your successes, even if they were in a slightly different capacity or volunteer work.

article thumbnail

Three Culture-Building Steps To Create A World-Class Company

Allwork

You can’t manage what’s not measured, so it’s important to conduct a survey to measure values to get a baseline for the current state of your company.  People interacting with these companies can feel safe, secure, and confident when purchasing their products or services.   . Do a culture survey. Jairek Robbins.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Online Side Gigs: Earn Well and Reduce Your Carbon Footprint Versus A Traditional Side Job

Eco-Office Gals

The truth is that taking surveys for hours per day will pay but it will not pay in the way that most people expect after putting in hours of work. online retailers and auction site sellers do not ship purchases overseas, charge too much for international shipping, or do not accept international credit cards.”. Business Consulting.

article thumbnail

Expert’s Corner: Delivering Voice of the Customer

Customers Rock!

Countless reports and case studies have proven this linkage. It goes far beyond monitoring the chatter on Twitter and other social media platforms or performing your annual customer satisfaction survey. Delivering Voice of the Customer to Enable Customer Delight and Financial Gains. And it’s not as easy as it sounds.

article thumbnail

Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Depending on which survey you read, it is difficult to discern if Chevrolet and Ford have surpassed Toyota or still lag behind in sales. You can leave a response , or trackback from your own site.

article thumbnail

Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies.

article thumbnail

Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

Editing & reformatting case studies as individual PPT slides for on-the-fly presentations. However, we've decided instead to put all the exercises together into a workbook and market it alongside the book as a "free bonus" to make the purchase of the book that much more attractive. Creative use?