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Three Culture-Building Steps To Create A World-Class Company

Allwork

You can’t manage what’s not measured, so it’s important to conduct a survey to measure values to get a baseline for the current state of your company.  People interacting with these companies can feel safe, secure, and confident when purchasing their products or services.   . Do a culture survey. Jairek Robbins.

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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Depending on which survey you read, it is difficult to discern if Chevrolet and Ford have surpassed Toyota or still lag behind in sales. It’s not over yet; the hypersensitive press and public are waiting.

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Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies.

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Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

I wrote The Deeper Meditation Training Course first, then the audio course came out later. Editing & reformatting case studies as individual PPT slides for on-the-fly presentations. For instance, say you have a white paper that is highlighting a variety of survey and statistical findings. Creative use?