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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Depending on which survey you read, it is difficult to discern if Chevrolet and Ford have surpassed Toyota or still lag behind in sales. You can leave a response , or trackback from your own site.

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Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies.