Remove Case Study Remove Customer Service Remove Purchasing Remove Survey
article thumbnail

Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Customer loyalty built on company focus I grew up in a very small town where we.

article thumbnail

Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The company doesn’t want to bother doing whatever for whatever the relatively low price point they set is, so they implement a minimum service charge. Customer service is one of the many topics.