Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. April 09, 2010 Jakob said. Dealing in real time.

Time Zones 100

Time Zones IAAP 2010 International 100

Make or Break Moments

FEBRUARY 1, 2010

But what if you are trying to build a relationship via email or through an online customer instant message? I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. Avoid jargon.

Customer Service 100

Customer Service 2010 2009 2008 100

Laughing all the Way to Work

AUGUST 13, 2010

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Stephanie LH Calahan

MARCH 25, 2011

.  A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking.    But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP?   :-). Business Card Binder. Great system that works!

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e. Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc. " Warning!

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

AUGUST 15, 2009

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

DECEMBER 12, 2009

I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. Bring Forward System or Using Tasks in Outlook Have a system to follow up on items your boss has asked you to do or things you know you need to do. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

JUNE 14, 2009

My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. To generate a calendar in Word 2007, click on the Office Button (in the top left-hand corner). No surprises!

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

MAY 24, 2009

To set a recurring 9-5 meeting (as opposed to clicking all-day meeting) I dont like the all-day meeting settings as they are out of sight at the top of the calendar and easily missed. His calendar then shows blocked time and nobody misses seeing that he is away. Your bosses calendar will now show Monday to Wednesday blocked from 9-5.

2007 100

2007 Time Zones IAAP 2003 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If it is a big project I use a calendar and write down all my required to-dos on the dates I need to get them done to make my deadline. If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca Minute taking made easier. " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

Another bring-forward and organizing tip my friend shared with me (that she picked up from another assistant along the way) is using two-fold folders, with inside pockets. My boss likes me to print his weekly calendar on Monday so he can see at a glance what he has for the week so I clip that to the front of the folder.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Minute taking made easier.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

AUGUST 28, 2008

Since Outlook only allows for one time zone to be added to the persons calendar , this makes it a little difficult. As for the DST, it really does mess things up. I am currently in the process of doing this for one of my managers. I need to book meetings for him to travel to firms all over Canada.

Microsoft Outlook 100

Microsoft Outlook Time Zones 2008 Cubicle 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! To finish up and make it shine, I used a glass cleaner. Lets enjoy our day together.© While there I started cleaning the kitchen sink.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. He turned 1 year old on October 8th and shortly after that he just took off.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 10, 2008

If that is not happening, schedule yourself in their calendar. You want to keep up to date on their working life and all they have to do. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that. Minute taking made easier. Dealing in real time.

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 29, 2009

I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. If there are any deadlines or appointments, put them in your boss’s calendar or task list with appropriate reminders. Does it raise a question for you to follow up with your boss? Some emails are obviously junk.

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 10, 2010

I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Minute taking made easier. Dealing in real time.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Minute taking made easier. Dealing in real time.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). Minute taking made easier.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. Lets enjoy our day together.© Minute taking made easier.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. The worst time to write an email is when you are angry. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Once you have completed a task, send your boss a quick e-mail to let them know you have done it or cc them on your email. Someone who is on your back for every little thing. Did you do this?

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Minute taking made easier. Dealing in real time.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? I have learnt some great tips that way.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Dealing in real time.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Some sites use your email address as the log in, while others require you to create your own. Servers are usually backed up daily, so your file will likely be restored.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

APRIL 22, 2009

I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Minute taking made easier. Dealing in real time.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100