Success

SEPTEMBER 19, 2023

For instance, consider a team leader experiencing difficulties at home such as financial strain, romantic issues or the loss of a family member. While self-awareness is the understanding of your emotions and behaviors, self-regulation embodies the act of managing your emotions and modifying your actions.

International 308

International Customer Service Skills Suppliers 308

LEADERASSISTANT.COM

MARCH 26, 2023

In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. LEADERSHIP QUOTE Don’t let anyone think less of you because you are young.

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. Lee is a Senior Executive Assistant and EA Manager at Atlassian. Natalie (or Nat!) LEADERSHIP QUOTE Never let the fear of striking out keep you from playing the game.

Management 81

Management Restaurants Customer Service Budget 81

LEADERASSISTANT.COM

APRIL 2, 2023

She also talks about setting boundaries, ethical “freelanceship,” team building, and overcoming childhood trauma and shaping it into a successful future. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

Restaurants 68

Restaurants Customer Service Budget Training 68

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Prior to starting Capacity, David was the CEO of Answers Corp. Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Management 78

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LEADERASSISTANT.COM

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

Calendars 75

Calendars Email Management Restaurants 75

Success

FEBRUARY 15, 2023

For Chad Stripling, director of data science for the interaction innovation team at 84.51° , a data science and analytics firm and media company in Cincinnati, Ohio, four years was long enough to be away from his former employer. Use the interview stage to investigate the company’s values. What causes boomerang employees?

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2021 2022 Payroll 2018 298

Practically Perfect PA

JULY 9, 2013

So you’ve bagged a job interview, you’ve picked your outfit, you’ve researched the company and planned a few answers. You’ve made your way to the company building and have managed to get through all of the tricky questions. When I go for a job interview I make sure that every aspect of the job has been covered.

Interviewing 100

Interviewing Job Hunting Budget Promotion 100

Success

JULY 27, 2022

Virtual tools and resources can help you hire, manage projects, collaborate with far-flung team members and even make it look like you really do have an office. She recommends Elance.com [now Upwork] as a virtual human resources department for hiring and managing people. For that matter, who needs to travel to a meeting?

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Basecamp Dropbox Project Management 2018 265

Office Dynamics

JANUARY 23, 2019

During the open discussion, small groups shared programs and apps they use to better coordinate their time, organize files, collaborate with their team, and even track personal projects. During the conference, I spoke with the team at my table and had a chance to talk with some others that actually use these technologies daily.

Filing 164

Filing Collaborate Budget Agenda 164

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! in Event Management and Political Science and a minor in Business.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two? Either way, I’d love to hear from you!

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

MAY 21, 2023

In this episode of The Leader Assistant Podcast , Yvette talks about working with executives who have a hard time letting go of control, being part of an executive assistant team, supporting multiple executives, and asking for a seat at the table. Each review helps me stay motivated to keep the show going!

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout. As a heads up, this episode is a bit out of the ordinary.

Confidence 80

Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

AUGUST 27, 2023

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. The company has grown organically to a team of 24 employees. Either way, I’d love to hear from you!

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

FEBRUARY 12, 2023

Nichole Brooks has an extensive career as an administrative professional with 30 years of experience, including her current role as an Administrative Operations Manager. In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more.

Administrative Professionals 75

Administrative Professionals Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It was only after she began to adopt the techniques her coach showed her that she began to see the benefits.

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

Office Dynamics

JANUARY 21, 2020

I have written 5 books for assistants, educated 300,000+ assistants, have worked with 70+ Fortune 500 companies, and coached 300+ executive/assistant teams. And yet assistants help file digital documents and manage calls through their cell phones, so the skills required for these tasks haven’t completely gone away.

Calendars 325

Calendars Administrative Professionals PowerPoint Skills 325

LEADERASSISTANT.COM

AUGUST 6, 2023

Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year. Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. and as a Fortune Teller for A Touch of Magic.

2013 69

2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JULY 23, 2023

Her team spirit and uncanny ability to elevate and energize those around her are unmatched. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

MAY 7, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

Her mission is to guide entrepreneurs to building friction-less teams using a human-centric approach. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 52

Restaurants Customer Service Budget Interviewing 52

Allwork

AUGUST 14, 2023

Guest Episode Video Transcript Joshua Jahani Managing Director of Jahani and Associates We are delighted to introduce Joshua Jahani. Known for his sagacious financial strategies, Joshua is a lecturer at Cornell University and the managing director at Jahani and Associates. It’s delivered in ways that cause controversy.

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Management AT&T Equipment Environment 182

LEADERASSISTANT.COM

JUNE 25, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. Currently Yolanda is the practice administrator for the Global Head of Cybersecurity at Wipro.

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

MARCH 5, 2023

00:29:12 Trust your team’s productivity. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. 00:07:07 Find the perfect match. 00:22:06 Do research and take time.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. Ellen Richards brings a wealth of knowledge and skills honed over a long and successful career.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

AUGUST 20, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

MARCH 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

2021 86

2021 Restaurants Customer Service Budget 86