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Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

LEADERASSISTANT.COM

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

Nelson Mandela CONNECT WITH YOLANDA Yolanda on LinkedIn ABOUT YOLANDA Yolanda Hunte is an enthusiastic advocate for leadership and has served as a council member for the Ambitious Women Conference where she has collaborated with female colleagues in sales and marketing helping to organize, mentor and motivate other women.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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The art of finding the perfect venue for your corporate event

Practically Perfect PA

You need to juggle the demands for location, capacity, budget, amenities and environmental factors to get the right result for your event. When it comes to customer service, nothing is too much trouble for our approachable and capable team of venue finders. A low stress solution. Finding a venue can be a stressful job.

Budget 159
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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

Named one of nine amazing conference speakers by InvestmentNews, Kathleen is a sought-after keynote speaker, consultant, and coach on the topic of women and wealth and couples and money. Breaking Money Silence®: How to Shatter Money Taboos, Talk More Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.

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Ultimate travel itinerary

Practically Perfect PA

I will be presenting on this very topic at the conference. A well organised travel itinerary is an essential service that assistants can provide for their managers. The airline emergency and customer service numbers. There are so many options and the prices range from budget to, shall we say, extravagant!

Travel 100
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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany. I’ve worked with CEOs, professional athletes, Fortune 100 board members, billionaires, pastors—and their assistants—in both the nonprofit and for-profit sectors.

Email 66