Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. Any books or reading up on this would be helpful too please. Many days I am the only one in the office as our staff are all salesmen and women and on travels or working from home.

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Musings of a High-Level Executive Assistant

MARCH 18, 2014

I would like to start some books this week, to give myself those refreshers. So, this is why I am turning to you, perhaps with all of the knowledge you’ve garnered in your time as an EA and an avid reader, you’ve come across some valuable books that truly affected how you perform your role.

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Service Untitled

OCTOBER 11, 2010

The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. In the 1970′s, the concentration on exceptional quality set apart business travel.

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Professional Assistant Blog

JULY 14, 2009

Home About Me Advertise "Checking In" to a Better Flight By The Professional Assistant on Tuesday, July 14, 2009 Filed Under: Meetings , Productivity , Research , Travel Y ou get an urgent e-mail from your boss asking you to book a flight and hotel. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Office Dynamics

DECEMBER 15, 2016

For the Traveler. A great gift for the employee who loves to travel is the Scratch Map Deluxe , a scratch-off wall map that will let her show off everywhere she’s been as well as plot her next adventure. Have an employee who has his nose in a book the minute he’s on his lunch break? For the Writer. For the Bookworm.

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Gifts Holidays Restaurants Travel 100

Professional Assistant Blog

JUNE 8, 2010

By The Professional Assistant on Tuesday, June 08, 2010 Filed Under: Meetings , MS-Outlook , Productivity D o you have trouble trying to book several managers’ meetings, yet you have access to their calendars in Microsoft Outlook 2007? Home About Me Advertise Overlapping Calendars In Microsoft Outlook?

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Microsoft Outlook Calendars 2007 2008 100

Professional Assistant Blog

JANUARY 22, 2008

Home About Me Advertise Using Microsoft Outlook Calendar Properly By The Professional Assistant on Tuesday, January 22, 2008 Filed Under: Meetings , MS-Outlook , Organize , Productivity A re you trying to book a meeting with someone or a group of people? This happens to me quite frequently.

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Professional Assistant Blog

SEPTEMBER 22, 2008

Do you need to have some sort of written confirmation to make sure that the reservation has been booked? T here is a great site called OpenTable.com , which allows you to book reservations online with particular restaurants all over the world. Do you feel that you could be doing this faster?

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Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 27, 2008

Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book. Add New, of course, would be used to add a brand new contact.

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UPS 2008 Cubicle Microsoft Outlook 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I finally had a chance to sit down and read your book over the holiday. I usually snap my fingers and say "Hey, over here!" We joke about it, but it is distracting.

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Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

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Agenda Time Zones International IAAP 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I finally had a chance to sit down and read your book over the holiday. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

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Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

NOVEMBER 21, 2007

If you are booking a meeting for yourself, for others or both, give everyone ample time to respond to the meeting and provide a reminder (theres a check box for this in the meeting set up page) of at least 15 minutes. A day or two before the task is due is usually sufficient.

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2008 Google Docs Cubicle 2007 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

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Time Zones IAAP Meeting Minutes International 100

Professional Assistant Blog

NOVEMBER 8, 2007

Take classes, read a book, read current events about new trends that are happening in your field. See what you can change about yourself, don’t try to change others. Focus on the challenges and embrace the strengths. Avoid people that gossip, you will only get yourself deeper into negativity. Expand your mind.

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Professional Assistant Blog

OCTOBER 13, 2008

The more difficult macros are the ones that are programming code related and require knowledge of Visual Basic (you can find some books here) , which unfortunately, I have no training in. I will explain this later. I am going to show you how to record a simple macro function and to implement it.

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I finally had a chance to sit down and read your book over the holiday. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. I finally had a chance to sit down and read your book over the holiday. .© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Well that didnt take long. Congratulations Tammy! 5, 2010 at 12 p.m.

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. If it is an internal meeting, has a meeting space been booked? Do you need to book it or were you provided with location. I finally had a chance to sit down and read your book over the holiday. Excellent material!

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Time Zones IAAP International Calendars 100

Professional Assistant Blog

MARCH 10, 2008

How many blogs, online tools, software and books are there nowadays providing the latest, fashionable way to hit the peak of productivity? It seems to me that there is now an increasing shift toward simplifying our lives. Who needs to be productive when the amount of stuff you have to deal with is cut in half?

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2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

OCTOBER 15, 2008

How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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PDF 2008 Cubicle PowerPoint 100

Laughing all the Way to Work

JANUARY 10, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

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Time Zones IAAP Gifts Meeting Minutes 100

Professional Assistant Blog

NOVEMBER 3, 2008

How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

MARCH 3, 2008

But even if you don’t go to such lengths, the key to surviving downtimes is to make sure you have copied your address book over to all your email accounts. Some people even route their mail through Gmail and then back again, to weed out spam, and to keep copies.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

JANUARY 15, 2010

How many times I have booked a meeting thinking the day was free, only to notice later that an all-day event was put in unnoticed at the top. I put travel in red and action reminders in yellow, but that is our own system and it works for us. There is a colour for travel, business, personal, etc., Another one I never use.

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Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

They had booked the space for November 8th. I knew we were going to go back to that city the next year so negotiated with the hotel that if I booked the next event at their venue would they waive the cancellation fee. If you are not sure of the number of people who will be booking, then give them a rough estimate.

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Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

I am now leaving Atlanta to travel to Birmingham and the impression I am left with is I have never been in a city that smiles so much. I finally had a chance to sit down and read your book over the holiday. Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others.

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Time Zones IAAP Meeting Minutes International 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You?   What is your 20?

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Twitter Fax Networking Etiquette 100

Laughing all the Way to Work

APRIL 5, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 1, 2009

Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. I finally had a chance to sit down and read your book over the holiday. You will notice on the side bar I have put a lot of the reading sites (My blog list etc.)

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once the date and location is finalized, if it requires flight and hotel, then I put a travel sheet on top of the meeting sheet and start to go through that checklist to see what I need to do, from getting the passport ready, contacting the travel agent and arranging for a purchase order, etc. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

My idea of relaxing is reading a book on my new deck so I will leave the chopping to those better qualified than me :) Posted by Patricia Robb at 2:10 PM Labels: checklists , meeting preparation , planning ahead Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

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Time Zones IAAP Holidays International 100