Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Alexis Bonari is a freelance writer and blog junkie.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets I bet they never asked you that question at a job interview).

Time Zones 100

Time Zones 2010 IAAP International 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. My question however, is… should I disclose the reason for my termination in my job interviews? Your aim is a neutral, non dramatic, unemotional short explanation followed by what you learned and how things will be different.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Negotiating International 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. I am learning time zones and currencies and every day I am shaking in my boots that it might be too much but I want it so dang bad! I’m doing this thing I learned at one of the four other job jumps I did. I’m going to keep reading your blog regularly.

Attire 40

Attire Etiquette Clothes Time Zones 40

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed. So what does a survey like this tell us, and how can we benefit from such statistics?

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

SEPTEMBER 27, 2010

Service Untitled The blog about customer service and the customer service experience. Since this team member only completed half as many calls as the rest of the team, it was time for some coaching. Efficiently handling customer service calls doesn’t mean spending 25 minutes with one customer.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. We often learn mistakes we are making by laughing at ourselves. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

AUGUST 31, 2009

Service Untitled The blog about customer service and the customer service experience. This isn’t surprising given how Amazon works in general, but it’s an excellent return process that any company could learn from. It’s all very automated and very simple. No related posts to display.

USPS 40

USPS Customer Service Etiquette 2006 40

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Indeed security lines are now less crowded, but haven’t passengers learned how to go through security lines; we pull out our laptops, don’t pack liquids, use plastic bags for allowed toiletries, etc.? The lines move a lot faster now.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

JANUARY 18, 2010

Service Untitled The blog about customer service and the customer service experience. Every complaint should be handled as a learning experience. If it wasn’t important, chances are the customer would not be complaining, so one must always recognize the validity of any complaint. Always have a resolution for the complaint.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

SEPTEMBER 10, 2009

Service Untitled The blog about customer service and the customer service experience. All we need is for senior leaders to occasionally walk through our areas, show interest in what we do, spend time understanding what we are learning from customers, and thank us for our contribution.&# Great customer service is not “rocket surgery!”

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? The attendant grabbed a beer, deployed the emergency chute, and slid away until the Port Authority police arrested him later that day. Training is based on practice, practice, practice.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Learning is the key to acquiring the skills, but working in a supportive environment helps each employee practice and hone their skills. Check out my blog post about empowering employees at [link].

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience. Take the example of an internet shoe company.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

MARCH 24, 2009

Service Untitled The blog about customer service and the customer service experience. I did go to Disney on Saturday and here is my blog post about my experience. Any company that deals with long lines and large crowds can learn a lot from Disney and how they manage lines and crowds. Disney has perfected crowd control.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Service Untitled

MAY 20, 2010

Service Untitled The blog about customer service and the customer service experience. And learning to not take it personal is critical to remaining objective and empathetic. Being patient and empathizing is the best way to diffuse an angry patient.

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. I can’t say that I agree with either side, but I do believe you need to do three things when diffusing an angry client: Identify, Resolve, & Learn. I love Cheryl’s take on this situation and I hear Jos’ side so often.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

Laughing all the Way to Work

AUGUST 15, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets However, I think our etiquette hasnt caught up with the technology.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. “Doing The Right Thing&# + On The First Contact Will Help A Company Prosper « My Discoveries on the Road to Prosper and Learn said: Mar 19, 09 at 12:49 am [.]

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. It’s amazing what you learn about doing things right when you experience a business doing it wrong! The unspoken is someone manning the live chat. I recently had an experience with a live chat that was not very good and disappointing at best.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. Learn to write in cursive.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. Did you attend a few recently? Great post Richard.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

On The Job

MAY 21, 2009

Learn to introduce yourself to your professors, to your adviser and to the kid who lives next door. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like.

2009 100

2009 Etiquette Interviewing Networking 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets What is the proper etiquette when addressing or writing to a President?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

DECEMBER 5, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets INTERVIEW WELL Make it a conversation. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 1, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lunch n learns are also a good way to learn from each other.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

OCTOBER 11, 2010

Service Untitled The blog about customer service and the customer service experience. Isadore Sharpe Terry died the following year, but not before he learned his dream had come true. Beginning this year, it will become an annual fund-raising event for the Terry Fox Cancer Research Fund and we will not stop until cancer has been beaten.

Customer Service 40

Customer Service Travel Training Etiquette 40

Laughing all the Way to Work

SEPTEMBER 13, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© I have always enjoyed the places I worked.

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Admit your mistakes and try to learn from them.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100