Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Practically Perfect PA
JULY 15, 2015
With Assist Travel coming up in September in London I wanted to share one of our most popular blogs with you – The Ultimate Travel Itinerary. A well organised travel itinerary is an essential service that assistants can provide for their managers. At the bottom of the blog I have uploaded the template I use for my Directors.
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Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Practically Perfect PA
NOVEMBER 17, 2011
At the bottom of the blog I have uploaded the template I use for my Directors. Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone.
Laughing all the Way to Work
JULY 12, 2010
Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
“Hello – I feel like I found my life vest now that I found your blog. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I’m going to keep reading your blog regularly. My CEO is new.
Musings of a High-Level Executive Assistant
AUGUST 16, 2010
“I came across your blog while surfing the net for information on high-level executive assistants. I found your blog very helpful. Dear MJ, I’m glad you enjoy my blog. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary.
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