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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Click “read more&# to read the interview. Right up to our CEO, we feel that customer service is really a business driver and a lot of businesses feel that it is a cost. This is the final part of the interview with Doria.

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Pay attention or it could cost your company money.

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Answering Reader Mail: Being Terminated (Social Etiquette Part 2)

Musings of a High-Level Executive Assistant

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. My question however, is… should I disclose the reason for my termination in my job interviews? I am also not sure if upon your exit interview, HR gave you any guidance on if you could collect unemployment, etc.

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Service Untitled» Blog Archive » Airlines customer satisfaction.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Continental and Alaska Airlines topped the Traditional Network Carrier Segment, and Jet Blue Airways and Southwest Airlines ranked highest among the Low Cost Carrier Segment.

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Service Untitled» Blog Archive » American consumers report.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Even with the realization that staff has had to be reduced because of climbing costs and less business, current employees should not be left just walking the plank. We need to find out through surveys and experiences what the customer wants.

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Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. When a company focuses on their processes, they improve quality, lower the costs, and provide more value and convenience for customers. It sure would save a lot of time for the company, the customer service agents, and especially the customer.

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Service Untitled The blog about customer service and the customer service experience. If you think that sounds like a total waste of money, just think about how much it would cost to pay them for all the time they invest. (If