AT&T Customer Service Holidays Social Media 
Service Untitled
DECEMBER 10, 2010
Are you still showing your customers that you appreciate their business all year round? You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Don’t just promote your product, but give something valuable.
Service Untitled
FEBRUARY 22, 2011
Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.
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Service Untitled
AUGUST 8, 2011
It can happen anytime of day, night or special holiday; the new reality is for businesses to reaffirm good client communication and show the public that we really do care. So how should a business deal with customer service issues when the world is reading and opinions are being shared quickly by typing 140 characters?
Customers Rock!
MAY 5, 2011
The Hidden Power of Your Customers is a book about how to focus on your current customers so that you can lengthen and strengthen your business relationship with them, thus bringing about increased customer loyalty, customer advocacy, and ultimately increased referrals. But customer service is not enough.
Service Untitled
NOVEMBER 19, 2010
The holiday campaigns have begun; sales all over television, billboards, and online social media. If a company can’t figure out the difference between “affect&# and “effect&# or “wrote&# and “written,&# it doesn’t inspire my confidence. I want information about the business.
Service Untitled
DECEMBER 6, 2013
In a study titled “Amazon Can’t Do That” polling 1,500 consumers spanning the three generations of Millennial, Gen X, and Boomers research group, WD Partners concluded that shoppers still prefer feeling, walking around, and gathering with friends and families during the holiday shopping season.
Make or Break Moments
FEBRUARY 16, 2010
I start by scouring the shelves of books we have and realize that the copy I am SURE WE HAVE SOMEWHERE can’t be found. As the phone is ringing, I tell my daughter – it is after 6pm on a holiday – they aren’t open. Perhaps they don’t have all of the books you’ll find at the mega-book stores.
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