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Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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Eco-Friendly Payroll Options for Your Business

Eco-Office Gals

Turning the average business into an eco-friendly enterprise that strives to do less harm through policies and practices is no easy undertaking. You’ll either have to purchase computer software that allows you to complete such transactions or hire a payroll service to do it for you (or both).

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Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. The same kind of question arises when an organization charges less for a product online than if you actually walked into the store?

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

I have found that many business owners do one of two things where business processes are concerned: Don't have them -- They think, I'll have time later to get all of this down.   Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card

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The 'Bcc'- Friend or Foe

The Office Professionals Place

The daily inbox is comprised of spam, junk mail, solicitations, marketing advertisements, greeting cards, friendly ‘hellos’, newsletters, and of course, business correspondence. Never send vital information such as account numbers, social security numbers, or credit card information in an email. Contact Ms.

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The top ten retailers for best customer service

Service Untitled

Conducted by BIGresearch, a consumer intelligence firm that gauges what customers say influences their purchases, polled 9,291 shoppers and asked which retailers provided the best customer service. All of the companies work in conjunction with American Express credit cards. photo credit: dave416. Lands’ End. -

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Reduce The Risk Of Employee Fraud

Small Business CEO

For example, when ordering office supplies, an employee goes online to purchase office supplies, then prints out the screen shot of the shopping cart but never actually places the shopping cart order. Create an expense timeline to see if the purchases could actually have been made as they are outlined on the expense report.