article thumbnail

Workplace Harassment and Bullying

Laughing all the Way to Work

Also, having to speak to an employee to correct their behaviour or to try to encourage them in their performance (such as performance management, discipline, directives and enforcement of rules and policies), even though the employee may not like them is considered a normal function of a supervisor and not harassment or bullying.

article thumbnail

NEWS RELEASE: Star Achievement Series Has Gone Public

Office Dynamics

Comprehensive Course Materials can be used as reference guides and for individual study. See cancellation policy. Equally important is the ability to communicate your needs assertively. There is a fine line between being assertive and being perceived as aggressive. Communicate their needs assertively.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Curtail zero hour contracts and give workers guaranteed work hours, say researchers

Workplace Insight

Along with colleagues from the ReWAGE expert advisory group, academics at the Institute of Employment Research at the University of Warwick examined the legal and workplace practices associated with zero hour contracts, along with data covering flexibility, pay insecurity, workers ability to assert their rights and workers health and wellbeing.

article thumbnail

A Test of Your Professionalism: Will You Pass?

The Office Professionals Place

Listen with empathy not sympathy and be assertive in your response. If you are not the person who can assist them, refer them to someone who can. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers. Get to the root of their ill-behavior and offer solutions.

article thumbnail

Time For Administrative Professionals To Stay Vigilant!

Office Dynamics

We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. Employees can take heart. We have safeguards in place today and they will not be revoked (not even by an executive order).