Assertiveness Management Reference Training 
Success
JANUARY 30, 2024
Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. What’s motivating and animating them? says Timothy J.
My EA Career
JULY 12, 2020
Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . There’s plenty of resources to assist managers and leaders to communicate expectations to staff.
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My EA Career
JULY 12, 2020
Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.
Office Dynamics
APRIL 11, 2016
I’m not referring to full-blown, yelling at each other. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. You might think talking about conflict is not very motivating, especially to kick off the week. Take Charge.
Practically Perfect PA
DECEMBER 5, 2011
I worked at the ICAEW for 3 and a half years and in that time was promoted to an Account Manager where I looked after 12 Committees and supervised one administrator. For a long time I really enjoyed working for my current employee and I have felt that I learnt a lot from the role and also from my manager. What are your strengths?
Practically Perfect PA
OCTOBER 30, 2015
At the start of each day print off a copy of your Director’s diaries so that when someone asks where they are or what they have on today you can refer to the piece of paper rather than stopping what you are doing on the computer and accessing their diaries via outlook. Try and be proactive to stop the same interruptions occurring.
Practically Perfect PA
NOVEMBER 11, 2011
Although I didn’t manage to follow the routine most days I do feel that having something in place to remind me of what my day could look like was very beneficial. I was more organised and did manage to get a lot done, so I will definitely keep the routine in mind for the future.
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