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Some training suggestions for assistants

Practically Perfect PA

We have to be experts at IT, we have to have great people skills and we have to be assertive and confident to be able to handle all of the daily tasks asked of us! Internal training and graduate programmes. If your company has an internal training programme which could be online do take the time to have a look at the options.

Training 100
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The Office Professionals Code of Conduct

The Office Professionals Place

I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will take ownership of my mistakes and learn from them as well as others I will be proactive rather than reactive. I will interact with co-workers, clients, and upper management with professionalism.

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Getting Things Done in Tough Places

Productivityist

Euan is an international speaker, author of Organizations Don’t Tweet – People Do , and is one of the few people in the world who can turn the complex world of the social web into something we can understand and at the same time learn how to get the most from it. This is a guest post by Euan Semple.

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Getting Things Done in Tough Places

Productivityist

Euan is an international speaker, author of Organizations Don''t Tweet – People Do , and is one of the few people in the world who can turn the complex world of the social web into something we can understand and at the same time learn how to get the most from it. This is a guest post by Euan Semple. Be ruthless in saying no.

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The Charge: Your Emotions – The Cost: Your Job

The Office Professionals Place

Be assertive, state your case, and give and ask for solutions. Learning how to diffuse a negative workplace situation can be difficult, but we need to start with ourselves. Join Me on My Social Media Networks " target="_blank" class="fb_share_link" onclick="return fbs_click()">Share on Facebook Simple template by Josh Peterson.

Filing 100
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A Test of Your Professionalism: Will You Pass?

The Office Professionals Place

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.