Assertiveness Class Management Training 
Office Dynamics
MARCH 12, 2015
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
Office Dynamics
SEPTEMBER 4, 2019
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means. We do this on the third (last) day of class.
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Office Dynamics
APRIL 25, 2019
Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!
Office Dynamics
MARCH 13, 2017
I have already written about managers as perceived dragons and co-workers. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others.
Office Dynamics
MARCH 18, 2015
This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle.
Office Dynamics
MARCH 11, 2015
In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”. Assistants/secretaries don’t need training.”. “I Be assertive. just one word.
Office Dynamics
APRIL 2, 2015
I recently came across this list from one of my classes and wanted to share it. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. Accountable.
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