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How to succeed as an assistant

Practically Perfect PA

You can then use your initiative to appreciate what your manager’s typical week involves to enable you to deal with emails and phone calls and plan engagements into their calendar, without having to always consult your boss. Tip 2: Personal Effectiveness and Assertiveness. One top tip is to not be afraid to say “no”.

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Maximising your productivity and dealing with interruptions

Practically Perfect PA

Or even better, if you have to screens keep one just for your outlook calendars. Can they get the information themselves or is that you struggle to be assertive with lazy colleagues – can you say ‘no’ more often? Implement an Executive Voicemail system. Try and be proactive to stop the same interruptions occurring.

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SMART objectives

Practically Perfect PA

Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. To complete a training course on assertiveness so that I can learn to push back on administrative work from my departmental colleagues and focus on project work for the department Director coming up in Q3. To be completed by Q3.

2014 100
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SMART objectives

Practically Perfect PA

Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. To complete a training course on assertiveness so that I can learn to push back on administrative work from my departmental colleagues and focus on project work for the department Director coming up in Q3. To be completed by Q3.

2014 100
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SMART objectives for assistants

Practically Perfect PA

Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. To complete a training course on assertiveness so that I can learn to push back on administrative work from my departmental colleagues and focus on project work for the department Director coming up in Q3. To be completed by Q3.

2014 100
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Getting the Most Out of Your Next Performance Evaluation

Office Dynamics

Update phone extension list to ensure callers are directed to the appropriate person. Discuss the importance of a calendar time block for your manager to focus on emails, presentations, budget, etc. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202
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The Future of the Administrative Profession: Where do I Think We Are Headed?

Laughing all the Way to Work

As a secretary I typed letters, answered the phone and did the filing. The up and coming assistant will need to be knowledgeable and skilled in what they do and assertive in doing it. An assistant would often be the professional gatekeeper as to who gets in to see the boss and how quickly they get to speak to them on the phone.