Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

Big main frame machines that took up an entire room in a company, cost millions of dollars and required special cooling so they didn’t over heat. Have you looked at the possibility of reinventing what you offer your customers? I guarantee your customers needs have changed – have you?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 25, 2010

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? I enjoyed reading the article. Good stuff.

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

JULY 19, 2010

I thought I would prefer someone from the United States and Canada but I soon learned that they were the highest cost and not all had experience. However, I kept thinking, how can they get experience if someone doesn’t hire them so I didn’t eliminate all without experience on oDesk… at first.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Eco-Office Gals

DECEMBER 10, 2013

Costs associated with issuing and filing paper receipts is driving the conversion to e-receipts. Not only are printed receipts a cost, they can also be a point-of-sale nightmare when printers stall or paper jams occur. E-receipts solve these and other customer service problems.

Credit Card 100

Credit Card Customer Service Email Environment 100

The Small Business Blog

AUGUST 8, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2006 2009 100

Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

2024 299

2024 Customer Service Agencies PowerPoint 299

The Small Business Blog

NOVEMBER 2, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

MARCH 24, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

Budget 100

Budget 2010 2007 2008 100

The Small Business Blog

NOVEMBER 6, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 13, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2010 100

2010 2007 2008 2006 100

The Small Business Blog

JUNE 20, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 10, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2009 100

2009 2007 2008 2006 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. With a personal approach, you will quickly pick up customers and clients that are otherwise left staring at big company advertising.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Service Untitled

JULY 26, 2010

Service Untitled The blog about customer service and the customer service experience. While waiting with her, it was pretty hard not to notice the long lines, the uninformed staff, the costs, the lack of security, and even the lack of respect toward patients by certain hospital personnel. At a local.

Customer Service 40

Customer Service Medical Health Etiquette 40

The Small Business Blog

SEPTEMBER 19, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

APRIL 29, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

UPS 100

UPS 2008 2007 2006 100

Success

MARCH 15, 2023

The product, service or solution you’re selling improves the performance of a customer’s company as a whole but makes tasks more difficult for some stakeholders. It might lack the budget for training customer service reps to use the new software. This article was published in August 2014 and has been updated.

Restaurants 279

Restaurants Customer Service Budget 2014 279

The Small Business Blog

MARCH 30, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

Management 100

Management 2007 2008 2009 100

The Small Business Blog

AUGUST 3, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2010 2009 100

Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.).

Customer Service 40

Customer Service Phones Promotion AT&T 40

The Small Business Blog

JULY 27, 2006

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

UPS 100

UPS 2006 2007 2008 100

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Making infinite copies of your product without additional costs.

Social Media 288

Social Media Email Google Interviewing 288

The Small Business Blog

OCTOBER 1, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2009 2010 100

Success

MARCH 11, 2022

A client recently said, “Our business has been so good for the past five years that we haven’t felt a need to do any sales training , but things are different now and we need help!” Can we provide customers with knock-your-socks-off service and experiences that are so memorable that they start telling their friends and colleagues?

Customer Service 264

Customer Service 2009 Expenses Goals 264

Success

DECEMBER 21, 2022

Create a ritual that ensures you reach out to three possible or current customers every day. Send them an article. I want to evaluate my cost-of-living expenses and see where I can cut back. Attend training. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

Mentoring 345

Mentoring Goals Clothes Expenses 345

The Small Business Blog

NOVEMBER 9, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

MAY 8, 2006

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2006 100

2006 2009 2007 2008 100

Success

DECEMBER 14, 2022

Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. In the coldest of winter mornings, Janet Martin, with Chicago Transit Authority, mans the turnstiles, welcoming customers with a smile. I’m screwed.”. Megan O’Neal. Good Day to You. ELLEN KOBE. You’re back!”

2017 279

2017 Gifts 2012 2001 279

The Small Business Blog

OCTOBER 2, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2009 2010 100

Allwork

JULY 3, 2023

Unravel the secrets behind exceptional customer service in coworking environments, and why it matters. The people that work in New York will also live in New York, which if buildings are repurposed, commercial buildings are repurposed even in part, will allow for potentially lower cost residential costs and allow for that to happen.

AT&T 246

AT&T Environment 2017 Travel 246

The Small Business Blog

FEBRUARY 9, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

SEPTEMBER 22, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 10, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article.

2007 100

2007 2008 2009 2006 100

Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. If journalists write an article and state something, they have to make doubly – triply – sure that it’s a fact and that it isn’t anything else. But why would they doubt you?

2010 40

2010 AT&T Social Media Twitter 40

Allwork

MARCH 26, 2023

AI will become a more helpful tool in the AEC industry once we have more data to train on. If the data the AI was trained on is fundamentally flawed, what you’re going to get out will include errors that are hard to detect. is beginning to explore this. Another point on the ethics spectrum is evaluating the data’s trustworthiness.

Training 219

Training Customer Service Management Environment 219

Recruit CRM

NOVEMBER 8, 2021

Improved Cost Per Hire We all know most businesses cannot invest hundreds of dollars ongoing through the expensive screening process, every time they have to hire new talent. Similarly, these businesses cannot afford to hire the wrong resource because of an inefficient screening process, as it could cost them much more afterwards.

Resume 69

Resume Agencies Social Media Interviewing 69