Agenda Customer Service Legal UPS 
On The Job
JULY 22, 2010
While many employers wring their hands over the use of social media by employees at work – fearing legal problems or lost productivity – the evidence is mounting that letting employees tweet or check Facebook during their workday is not only inevitable, but it may make good business sense. Heres the column I did for Gannett/USAToday.com.
The Small Business Blog
OCTOBER 18, 2007
This will allow you to stay in close touch with your supplier, and get real time up-dates and feed-back – there are other benefits too. Don’t shun new service providers, check their CV, remember you may get a good deal and it is good to be one of the first customers. Get a back-up. Do It Online. Pay on time.
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Musings of a High-Level Executive Assistant
AUGUST 16, 2010
If you’re afraid you’ll only be picking up dry cleaning all day, you can state what you are looking for by saying, “My background has been as an executive assistant, where 90% of my workload related to the office and 10% was personal business handling x, y, z.” This means when you show up for the interview you are courteous to everyone.
The Small Business Blog
MAY 12, 2010
Legal Security and Fairness : The United Kingdom is a place where any person – whether in business or not- should be able to live in a situation of legal security and fairness. This penalises small businesses, which can ill-afford to pay out for expensive legal advice. It is a basic human right to live in legal certainty.
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