Service Untitled

JUNE 21, 2011

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Show stress in your voice.

Customer Service 40

Customer Service Phones Agencies AT&T 40

Ideas.Ted

JULY 8, 2021

After more than 2,500 workers moved to a 35- or 36-hour workweek and declared themselves happier, healthier and less stressed, the country is now moving to make this an option for the majority of its workforce. This, of course, goes against today’s always-on, 24/7 global economy, where long hours can seem inevitable, inescapable and natural.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Practically Perfect PA

SEPTEMBER 19, 2014

A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path. Yes, NVQ’s in Customer Services and Business Administration. Bachelor in Management.

IAAP 100

IAAP Training AT&T Skills 100

Recruit CRM

APRIL 5, 2021

This makes such recruiting quite baffling and stressful at times. Loss Of Time As high-volume recruitment includes going through and reviewing lots of CVs, loss of time is one of the primary demanding situation recruitment agencies need to face. Make sure you choose the right ATS as per your agency's needs.

Agencies 52

Agencies Interviewing 2019 Social Media 52