Remove Agencies Remove Customer Service Remove Organization Remove Purchasing
article thumbnail

TikTok Is Here to Stay—Is Your Brand Ready?

Success

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. But… it’s great for customer service and for live media.”. Bringing your Business to Social Media.

article thumbnail

Finding a real person when contacting customer service

Service Untitled

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Please don’t hang up.&#

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

TSA suffers the slings and arrows of the worst customer service

Service Untitled

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.

article thumbnail

Introducing the SUCCESS 125

Success

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.

Mentoring 312
article thumbnail

Measuring the Impact of Social Media

Customers Rock!

There are many ways to measure the success of social media at an organization. However, the fact that social media is a web-based activity gives companies (especially those in the Business to Consumer space) the opportunity to measure actual product purchases coming from social media. Other costs are not quite as obvious.

article thumbnail

5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Every business loves targeted, organic traffic from the search engines. Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. This can both resolve the issue in question and show potential customers that you’re level headed and you care about customer service.

Google 40
article thumbnail

Evaluating Benefits 101 – Comparing Premium Costs is Just Not Enough

Small Business CEO

While this notion is typical, utilizing an outsource HR vendor or Professional Employer Organization (PEO) can change the dynamics for the better. More importantly, an outsourced HR vendor brings consolidated purchasing power to their negotiations with insurance companies. A Menu Plan Can Keep Benefits Affordable for Everyone.

Salary 40