Agencies Customer Service Organization Phones 
Service Untitled
MAY 21, 2013
No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.
Service Untitled
SEPTEMBER 16, 2013
This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?
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Service Untitled
MARCH 14, 2011
As the popularity of online shopping continues to grow by giant leaps, so does the need for online customer service. When I go to the mall, service representatives use hand gestures and facial expressions to convey a message to me. .&# Each organization has to consider what is acceptable. photo credit: katerha.
Service Untitled
JUNE 21, 2011
Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Please don’t hang up.&#
Service Untitled
AUGUST 8, 2011
Once upon a time a client or customer would call a business on the telephone or write a letter; whether it was a complaint or compliment, the conversations remained private. As we fast forward to the 21st century however, organizations have been forced into finding new ways to deal with public feedback. photo credit: paulswansen.
Practically Perfect PA
JUNE 8, 2017
What’s the process of using a venue finding service? After an initial chat with us on the phone, confirm your requirements in writing, and be as specific as possible about numbers of attendees, location, budget, facilities, ambience and anything else your event needs. We pride ourselves on providing an exceptional service every time.
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.
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