Agencies Customer Service Learning Survey 
Recruit CRM
JANUARY 25, 2022
Are you on the hunt for a recruitment automation software to streamline your agency's recruitment processes? To begin with, make sure you have an understanding of the types of recruiting software that are available for your agency. 5 Steps to Choosing the Right Recruitment Automation Software for Your Agency 1.
Service Untitled
AUGUST 8, 2011
The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
JUNE 14, 2010
Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.
Service Untitled
MARCH 10, 2011
New Jersey Transit, America’s third-largest public transit agency has introduced a new initiative called the “Scorecard.&# Its purpose is to rate customer service response times and on-time performance of bus and rail lines, crime statistics, ridership, and revenue per hour. Will the agency do a follow-up?
Energage
SEPTEMBER 4, 2017
And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. We can have observations, but the survey bears them out.
Service Untitled
JUNE 1, 2011
It is about listening to learn, not listen to make a point, instruct, or correct. Possibly Related Posts: Are you listening to your customers? New Jersey Transit, America’s third-largest public transit agency has introduced. It freed up housekeeping to spend time on more critical tasks. Listening is a contact sport!
Expert insights. Personalized for you.
65 
Let's personalize your content