Service Untitled

JUNE 21, 2011

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Please don’t hang up.&#

Customer Service 40

Customer Service Phones Agencies AT&T 40

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. And to accompany the super-sized quantities, the company offers and delivers unmatched customer service. And so the rewards of exceptional customer service continues to push another business to the top.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Practically Perfect PA

SEPTEMBER 19, 2014

A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path. Have you taken other courses or gained other qualifications specifically for your career?

IAAP 100

IAAP Training AT&T Skills 100

Ideas.Ted

JULY 8, 2021

This, of course, goes against today’s always-on, 24/7 global economy, where long hours can seem inevitable, inescapable and natural. After six months, in a company-wide survey, 51 percent of employees said they were “very happy” at work (up from 12 percent) and 88 percent said they had enough time for personal tasks (up from 54 percent).

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Energage

SEPTEMBER 4, 2017

And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. We can have observations, but the survey bears them out.

2017 58

2017 Customer Service Training Skills 58

Energage

JANUARY 31, 2017

Goodman, whose background includes both customer service and accounting, joined AI in 2013. They decorate the tree over the course of the month.”. You can’t do better than 100 percent…and that was the 2016 Workplace Survey results revealed among AI’s sales, marketing, and agency managers.

Environment 76

Environment Agencies 2004 AT&T 76