Office Dynamics

SEPTEMBER 16, 2010

I did this by becoming a member of IAAP. My self-esteem grew by leaps and bounds as I became more active in IAAP. Also start referring to yourself as an administrative professional or as an assistant. Before you can change the executive’s perspective of your role, you must first change your own perspective.

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IAAP Self Esteem Administrative Professionals Agenda 100

The Office Professionals Place

JUNE 7, 2010

I was online completing a form that required a phone number and I didn’t have the phone number handy, while I was conducting a search on the internet, my friend got a regular phonebook and found the phone number before my page could load to show me the results of my search. What if I couldn’t access the internet?

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Filing Administrative Professionals 2010 IAAP 100

Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP).

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IAAP Time Zones Administrative Professionals International 100

The Office Professionals Place

AUGUST 13, 2009

A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially. Try the International Association of Administrative Professionals (IAAP); this organization also has certification opportunities that are great resume enhancements. Get involved.

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IAAP Filing Administrative Professionals Skills 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Time Zones IAAP Etiquette Phones 100

Office Dynamics

JUNE 16, 2010

For instance, as an administrative assistant, maybe your leader delivers her travel expense receipts just before the statement deadline…and it becomes easy to think, “She’ll just pay a late fee monthly.” As administrative professionals, we need to cognitively and consciously challenge our thinking daily.

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IAAP Administrative Professionals Legal Budget 100

Office Dynamics

JUNE 16, 2010

For instance, as an administrative assistant, maybe your leader delivers her travel expense receipts just before the statement deadline…and it becomes easy to think, “She’ll just pay a late fee monthly.” As administrative professionals, we need to cognitively and consciously challenge our thinking daily.

IAAP 100

IAAP Administrative Professionals Legal Budget 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

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Administrative Professionals Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 23, 1 p.m. Excellent material! 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

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Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. Excellent material!

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Time Zones IAAP Meeting Minutes International 100

The Office Professionals Place

NOVEMBER 25, 2009

We all know how difficult it can be to maintain a realm of sanity in the workplace when the phone is constantly ringing, clients are popping in and out of the office, a project is due, and you have a supervisor who is behaving like a ‘helicopter mom.’ ’ Here are a few things to think about, can you relate?

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I GET TO KNOW YOUR CO-WORKERS. We are not an island.

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Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JANUARY 10, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

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Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Posted by Patricia Robb at 6:28 PM Labels: Administrative Assistant , administrative professional , Atlanta , Atlanta Aquarium , High Museum of Art , Life Summit , OfficeArrow Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I can hardly wait.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Posted by Patricia Robb at 10:26 PM Labels: Administrative Assistant , checking voicemail , professional assistant , trouble Reactions: 3comments: Danielle said. I thought I would pass this tip along in the event you find yourself wishing you could take your words back.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

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Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. Excellent material! 411 Look Up 411.ca

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Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

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Google Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 31, 2010

Patricia Posted by Patricia Robb at 9:48 AM Labels: Administrative Assistant , administrative professional , Send out cards , thank you card Reactions: 1 comments: Evesaid. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I The meetings were stress free and I was able to depend on my checklists and templates. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 27, 2009

I basically know how to answer the phones and take messages. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!

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Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 15, 2010

Posted by Patricia Robb at 1:33 AM Labels: Administrative Assistant , calendar , Outlook , professional assistant , scheduling meetings Reactions: 4comments: BettyAnn said. For instance if I was going to be away to attend a conference I would put: Pat off site (IAAP/Toronto) This way we can keep track of who is going where, when.

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Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

Patricia Posted by Patricia Robb at 12:22 PM Labels: Administrative Assistant , administrative professional , my favourites , useful links , useful sites Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. Excellent material! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

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Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MARCH 20, 2010

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100