Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Establishing rapport is critical to attaining successful business and personal relationships.

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Assertiveness Negotiating Administrative Professionals Goals 203

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Ensure you turn up to the meeting having read the agenda, any background papers, the minutes of the previous meeting and with all the tools you need to take the minutes whether that be pen, highlighter, paper, recording device, laptop or iPad. These skills are transferable into other parts of an administrator’s role.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 17, 2015

You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job. Courtney will be speaking at the 2015 Annual Conference for Administrative Excellence. When most of us get to that point, there’s a solution: venting.

Administrative Professionals 100

Administrative Professionals Stress Assertiveness 2015 100

Office Dynamics

APRIL 2, 2015

If you want to hear the real secrets of star-performing assistants, join our free webinar on June 4 called The Star Performer’s Secret Sauce: 25 Proven Tips to Administrative Excellence! More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics.

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Office Dynamics

APRIL 14, 2015

<Guest Post by Judi Moreo> Administrative Professionals are the key to good communication in an organization. It is imperative that we are able to communicate clearly and precisely in order to avoid misinterpretation and misunderstandings that can be extremely costly to the organization. The post How Well Do You Communicate?

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Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. Hone Your Professional Trademark. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. After all, it’s a competitive market out there!

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

APRIL 25, 2017

She’ll be at the annual Conference for Administrative Excellence this year and she is an absolute wealth of knowledge and insight. But back to the point: Being an administrative professional, the world is your oyster. Here at Office Dynamics, we focus a lot on those who have chosen administration as their career path.

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Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

APRIL 4, 2019

If you are an Administrative Professional looking for your questions to be answered by your peers, then this is the place for you! This is the best blog for advice for administrative assistants and executive assistants provided by Office Dynamics International. This week Renee C. How do you help your manager get things done?

Management 184

Management Administrative Professionals International Training 184

Office Dynamics

APRIL 18, 2015

How to balance work and life. How to be a powerful working woman. How to do it all. Will you be joining us for this free event? . Register here. superwoman working women'

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Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. Tools to train your executive how to leverage your talents (and sell the idea to even the most stubborn leaders!). Are You Overworked But Underutilized?

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Office Dynamics

OCTOBER 26, 2016

As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. People are always more comfortable with silence.

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Office Dynamics

APRIL 21, 2016

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. There are strategies and tools we can use to become more ethical and make ethical decisions more easily. Here’s an example of putting the tool into practice.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

APRIL 8, 2016

However, after a recent turn of events such as staffing vacancies and promotions, I have found myself providing administrative support to several other key managers while we recruit for vacant positions. Let’s face it—the work of an administrative professional is never ending. To think otherwise is wishful thinking!

Management 100

Management Administrative Professionals International Mentoring 100

Office Dynamics

APRIL 19, 2016

I was going to be gone for a few days to conduct an administrative training program. A star-performing administrative or executive assistant takes the initiative to assist his or her executive as much as possible. I was standing outside Jasmine’s office on my way out the front door. Joan Burge.

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Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. We’re thrilled that Daren will also be a keynote speaker at the Office Dynamics 23rd Annual Conference for Administrative Excellence in October! The 8 fundamental characteristics of an owner (and simple tools for determining how you measure up).

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Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

MARCH 10, 2015

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. This article was originally posted at Linked.com. Best of luck!

Skills 100

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Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? and we brought back the April Blog-a-Thon for the Administrative Professional where we gathered here each weekday with a new content post and shared a place for administrative professionals to comment, question and discuss their careers.

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Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 26, 2016

In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon ! I hear it from both sides of the desk.

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Administrative Professionals 2016 Stress Travel 100

Office Dynamics

APRIL 11, 2016

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. It may be uncomfortable enough that you dread going to work. As long you come in contact with others, however, you will experience conflict. Be Open and Honest, Don’t Hint.

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Office Dynamics

DECEMBER 15, 2016

In this free webinar Joan Burge dives right into the important skills that any administrative professional needs to embrace to become an exceptional self-leader. We invite you to view the webinar replay: Mastering Self Leadership. Webinar Resources. Download the Handout: Mastering Exceptional Self-Leadership.

Administrative Professionals 100

Administrative Professionals Skills Assertiveness Training 100

Office Dynamics

APRIL 29, 2016

Questions from your admin peers: Administrative Professional blogs, Facebook, and Linked In resources. Office Dynamics Resources: Career Portfolio Article: EXCLUSIVE DOWNLOAD Career Portfolio. Webinar Handout: Getting-People-To-Notice-You-Webinar-Handout. Are there some that are intellectually stimulating and full of great ideas?

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Self Esteem 2016 Administrative Professionals Expenses 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

SEPTEMBER 30, 2015

The comfort zone can be a dangerous place, especially as an Administrative Professional in the modern working world. You know you’ve been there too long when you feel complacent or stagnant, restless or bored, full of fear or stuck in mediocrity—certainly not a recipe for professional success or personal happiness!

Administrative Professionals 100

Administrative Professionals International Learning Assertiveness 100

Office Dynamics

NOVEMBER 23, 2015

In the past year, we’ve expanded our global community of administrative professionals exponentially and offered more free content than ever before. This free monthly webinar series has given us the opportunity to get to know so many more of you than ever before. For this final session of the year, we’re sending 2015 off with a bang!

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2015 2016 Holidays Administrative Professionals 100

Office Dynamics

OCTOBER 1, 2015

Isn’t there some kind of instruction manual that outlines exactly how to create a great working partnership between administrative professionals and the people they support?” “I know I could be more useful; I just don’t know how to make it happen.”. This is a question I have been asked for years. I am pleased to say, “Yes!

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Office Dynamics

APRIL 18, 2017

You’re invited to join the FREE Eat Your Career Resource Library where you’ll gain immediate access to dozens of tools to advance your professional skills and achieve career fulfillment. Chrissy also has an amazing book called The Proactive Professional and some incredible ebooks and guides.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

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Time Zones IAAP 2010 International 100

Office Dynamics

APRIL 13, 2016

These days, Joan continues to use this principle, not only in her training of Executives and Assistant teams but also in her own work as an Executive seeking to leverage the time and talents of her own Assistant. And, most importantly, what other higher-value tasks could you make real progress on in that time?

Training 100

Training UPS Administrative Professionals Assertiveness 100

Office Dynamics

APRIL 20, 2016

Author: OfficeNinjas. Editor’s Note: This is a revised version of an original post from the OfficeNinjas blog. You connect the dots between departments, have mastered the art of juggling competing work priorities, all while keeping the lights on and often acting as director of first impressions.

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Office Dynamics

APRIL 12, 2016

She’s not alone – I hear this theme often whether delivering programs to attorneys or administrators. The following post was originally published at ColetteCarlson.com and is shared with permission from the author. I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position.

UPS 100

UPS Confidence Learning Administrative Professionals 100

Office Dynamics

MARCH 14, 2016

Do You Have An Owner’s Mentality? Hello from my office to yours. Did you know that you do not have to own your own business to have an “owner’s” mentality? Did you know there are benefits to thinking like an “owner” vs. an employee? Do you know the key characteristics of owners?

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Gifts Goals Phones Management 100

Office Dynamics

APRIL 28, 2016

The right tools and the common sense to apply them appropriately are a given in any role today.”. It almost goes unsaid that if you cannot communicate in a clear, timely and concise manner you will never make it.”. Technological skills are a must-have to keep up with the pace and dynamics of the job. Toughness is key.

Skills 100

Skills Calendars Management Learning 100

Office Dynamics

DECEMBER 9, 2016

Get ready to go from chaos to control with the excellent tips that Julie Perrine shares in this free webinar. Watch The Organized Admin Webinar Replay. Webinar Resources & Downloads. Download the Chat Archive: Day 7 Chat Archive 12 Days. Download Your Certificate of Attendance: Certificate-Of-Attendance-From Chaos To Control.

Travel 100

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