Practically Perfect PA

AUGUST 24, 2017

Assertiveness. These skills are transferable into other parts of an administrator’s role. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. She is a member of the Association of Administrative Professionals NZ Inc and is a past National President.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

JUNE 12, 2018

Returning after a career gap due to health, caregiving, education, etc. Seeking better benefits; health, retirement, education assistance or flexible schedule. I needed health insurance and retirement opportunities and wanted to stay within the industry I had most of my career experience in. Changing career field.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

APRIL 21, 2016

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. Beginning in May, she will be a contributor for Admin Pro – a monthly newsletter for administrative professionals.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Bonnie Low Kramen

JANUARY 27, 2021

In fact, the most effective assertiveness happens calmly, factually, and directly. I wish for your excellent mental & physical health – Some people are not as strong as others to withstand an onslaught of life’s challenges. This includes workplace bullying and discrimination and career progression, to name just three. Contact me.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Truth Hurts. How will you deal with it?

Filing 100

Filing 2010 IAAP Assertiveness 100